Money-Back Gurarantee
When you choose Plumbing Doctor for any of your plumbing services in New Jersey, you can rest easy knowing that we will always have you covered. In addition to treating every customer and home with respect, it’s our guarantee to always value your satisfaction, job site, safety and time. Our uniformed technicians will always arrive in a Plumbing Doctor vehicle and comply with all Covid requirements. Top-shelf workmanship, professionalism and reliable service are among the many advantages you’ll have when you turn to us for plumbing services of any kind. For additional peace of mind, we use only high-quality equipment and the best products on the market to ensure your satisfaction and our quality of work. We also undergo ongoing constant training so that we are at the cutting-edge of the newest techniques in the industry to ensure that you receive the best service. This written guarantee is our promise to stand behind all of the services that we have to offer – OR YOUR MONEY BACK!
Fast and Reliable Service
Plumbing Doctor promises to deliver to you excellent customer service. We know that earning your trust and satisfaction for any service isn’t easy. For this reason and many others, we offer a same-day response and quick installation for your convenience and comfort. We know that dealing with any type of issue in your home or business is a hassle and can ruin your day or profitability. With just one phone call to our experienced team of experts, you can rest be rest assured that we’ll have your problems fixed as soon as possible. We’re even available nights, weekends and holidays! Our professionals take these promises very seriously. If, for any reason, you feel that we have not fulfilled our word in any way, let us know and we will make it right!
Up Front No-Surprise Pricing
Plumbing Doctor does not play games. With our untarnished reputation at stake, we would never take any risks with your trust. When you call us, we make the process simple and transparent. We will first consult with you about your plumbing concerns. Then we take a look at the problem ourselves. Finally, we will provide you with a detailed and itemized flat-rate quote that will not change. With Plumbing Doctor, you can always expect us to provide you with a written price before every service, charge honest and fair rates, charge by the service and never by the hour, and never add hidden fees or charges. On the off chance that your service takes longer than planned, no additional labor charges will be added! This is our written promise. What we say is what you pay!
24-Hour Emergency Services
Plumbing problems seem to always occur at the worst possible times. Because your safety and satisfaction are our first priority, we are available to provide emergency service 24/7 – even during nights, weekends and holidays! Emergency plumbing services we offer include:
- Plumbing repair
- Drain cleaning
- Water heater repair and installation
- Sump pump repair and replacement
- Sewer line repair and installation
- Waterline repair and installation
- Water filtration services
No matter what plumbing issues you have or when they occur, when you call us you can rely on us to respond quickly and provide you with durable results. Don’t hesitate to contact us with any plumbing questions that you may have! We’re open nights, weekends and holidays for your safety and comfort!
Experts in the Field
Our highly trained professionals are experts in the cutting-edge methodologies of the plumbing industry. We use only state-of-the-art tools and equipment to ensure your safety and satisfaction. Not only will our experts complete the job expediently, but they will also complete it correctly. We also know that every well-informed property owner knows how to make decisions that are best for their situations. When you turn to us, our experts will quickly assess your plumbing issues, explain them to you and provide you with a detailed list of options for you to choose from. No matter which option you choose, you can rest easy knowing that the price you see is the price you’ll pay when the work is complete, no matter what.
Industry-Leading Warranties
Ensuring that the best care is taken of the plumbing systems in your home or business is essential. Thankfully, Plumbing Doctor offers industry-leading warranties. So, whenever you retain our licensed and certified professionals, you can be rest assured that everything we do is not only insured but also backed by a long list of unique guarantees and warranties that you can trust. We are proud to provide our clients with the following total-client-satisfaction guarantees and a variety of performance and workmanship guarantees. Our professionals will have the best workmanship, attitude, and skills in the industry. We take total responsibility for ensuring your satisfaction throughout our service experience. Our professionals will always be fully uniformed, Covid and ADA compliant, drug-tested, bonded and respectful. If for any reason, you feel that we have not lived by this promise, we will give you back the portion of the price that you feel is reasonable and fair.
Veteran Owned & Operated
Plumbing Doctor takes great pride in being a veteran-owned and operated business. From the top-down, all of our employees are highly trained professionals who possess principles and integrity. Our professionals know what their mission is – to protect your health and sanitation by providing excellent service. They are also experienced to adapt to new or changing processes to achieve the best results. Because our owner has also served on the front line in the military, we know the risks and struggles that our veterans and first responders face. We salute you! We offer our veterans, first responders, elderly, disabled, teachers and medical professionals discounts.
Covid Compliant
We, at Plumbing Doctor, recognize that our services are of special and often emergency in nature. We remain fully committed to fulfilling the needs of our community, even as potential demand for our services may increase with more families either choosing to or being required to remain home, for extended periods of time. The safety of our employees and clients is always our highest priority, and we take steps to comply with the heightened diligence and focus on health and safety during this “new normal.”
We are actively monitoring updates from the Centers for Disease Control and Prevention (CDC), the World Health Control (WHO), and local health officials. We also require all of our service professionals to be equipped with the following personal protective equipment (PPE) when entering the homes or businesses of any of our clients:
- masks
- gloves
- shoe covers
Our service professionals must also comply with social distancing rules by either staying at least 6 feet apart from clients or staying in a separate room during any visit. Likewise, our professionals are required to provide our clients contact-free pricing, invoicing and payment methods.
We require all of our employees to stay home or seek medical attention consistent with CDC and WHO guidelines if any are experiencing symptoms such as shortness of breath, coughing and fever. Further, for the safety of our employees and clients, (i) prior to booking an appointment and (ii) again prior to our technicians arriving at home, our Client Relations Specialists (CSRs) will make inquiries to confirm there are no occupants of a client’s residence or business experiencing any symptoms and to confirm we have explicit authorization to service the residence.
For the safety of our community and consistent with health guidelines, we reserve the right to postpone or cancel service in situations where symptoms such as shortness of breath, coughing and fever are encountered or confirmed.
Despite the challenging times, we are still prepared to respond to our client’s needs as promptly as ever because we understand that plumbing systems are critical to homes and businesses. We are ready to face the challenges with you!