Transparency

At Plumbing Doctor, we believe that honesty is the best policy.   Our experienced professionals will conduct a thorough inspection of the plumbing issues and provide you with a clear and upfront written estimate, which will contain details of the proposed work to be performed as well as pricing.

Our specialists will happily explain to you, in detail, the scope of the proposed job to be done, an accurate list of materials that will be used, and an honest labor rate for the proposed project.  Our professionals will not charge travel time to/from your job site.  There will be no hidden fees.

No “Bait and Switch” Games

Like you, we deplore “bait and switch” schemes, because we have been victim to them ourselves as consumers.  That’s why our experienced professionals conduct thorough exploratory inspections and then provide upfront and detailed written estimates before any work commences.

However, no matter how talented and thorough our plumbing experts are, there will be occasions when unforeseen conditions are discovered while the work is being performed.  On these rare occasions, our professionals will immediately provide you with an amended written estimate – which will detail any change in the scope of work and pricing – resulting from any unforeseen circumstances.  No matter what – we at Plumbing Doctor are consummate professionals – we won’t leave your job site unless our mission, to protect your health and sanitation, has been accomplished.