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Dishwasher Not Draining? 6 Things to Check Before You Call

By Mike Holt, NJ Master Plumber · August 2, 2024 · 3 min read · Updated November 1, 2026

Quick answer

Start with the filter at the bottom of the dishwasher, which clogs with food. Then run the garbage disposal and check the drain hose under the sink for kinks. If you have an air gap, have a professional investigate it. If the kitchen sink is also slow, the shared drain line may be clogged and need a plumber.

Difficulty
Simple checks. Air gaps and drain connections need a professional
Time
20 to 40 minutes
You need
Towels, a cup or sponge, flashlight

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When a dishwasher won't drain, the problem is often in the plumbing under the sink and not the dishwasher itself. Most of these checks take a few minutes and no tools. Anything past looking or cleaning the filter goes to a professional. Scoop the standing water out with a cup and a towel first, so you can see what you're doing.

How to fix a dishwasher that won't drain

Step 1: Clean the filter

Round dishwasher filter removed and resting on a towel, with food debris in the mesh

Pull out the bottom rack. Most dishwashers have a round filter in the floor of the tub that twists out by hand. Rinse it under the faucet and scrub the mesh with an old toothbrush. Wipe out the area underneath, then lock the filter back in. A clogged filter is the most common reason for standing water.

Step 2: Run the garbage disposal

Under a kitchen sink: dishwasher drain hose connected to the side of a garbage disposal

Most dishwashers drain through the garbage disposal. If the disposal is full of food, the dishwasher water backs up. Run cold water and turn the disposal on for 20 to 30 seconds, then run a short dishwasher cycle.

Step 3: New disposal? Ask about the knockout plug

Dishwasher inlet on the side of a garbage disposal, with the hose removed

If the problem started right after a new disposal went in, the knockout plug may still be in the dishwasher inlet on the side of the disposal. Checking it means disconnecting the power and taking off the drain hose, so call us or your installer.

Step 4: Check the drain hose

Dishwasher drain hose looped up high under the counter before connecting to the garbage disposal

Look under the sink. The corrugated drain hose should run without kinks. Make sure nothing stored under the sink is crushing it. Dishwasher drain connections must follow appliance instructions and applicable NJ plumbing requirements, so if the routing looks wrong, have a plumber look at it.

Step 5: Look at the air gap

Dishwasher air gap on the back of a kitchen sink with the cap lifted off

Some kitchens have an air gap, a small chrome cap on the back of the sink next to the faucet. Not every installation has one, and what's required depends on the appliance instructions and NJ plumbing requirements. If yours spills water when the dishwasher drains, we recommend a professional investigation of it. Don't take it apart.

Step 6: Test the kitchen sink drain

Stainless kitchen sink with a few inches of water slowly draining

Fill the sink a few inches and let it drain. If it drains slowly, or water bubbles up in the sink while the dishwasher runs, the drain line the two share is clogged. Don't pour chemical drain cleaner into it. That's a job for a plumber. See our drain cleaning page.

Plumber or appliance repair?

Call a plumber if the kitchen sink is slow too, water backs up into the sink, or something is leaking under the sink. Call an appliance repair technician if the sink drains fine, the filter and hose are clear, and the dishwasher still won't pump water out. A humming sound with no draining, or an error code on the display, usually means the dishwasher's drain pump has failed.

Keep it from happening again

  • Scrape plates into the trash. Your dishwasher doesn't need pre-rinsed dishes, but it can't handle bones, rice and bits of paper labels.
  • Clean the filter once a month.
  • Run the disposal before you start the dishwasher.
  • Keep grease out of the sink. Our post on why oil is bad for your drains explains why.

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Stop and call us if

  • The kitchen sink is slow or backs up too, or water comes up in the sink when the dishwasher drains.
  • Water is leaking under the sink or onto the floor.
  • Water spills from the air gap, or the drain hose needs to be replaced or rerouted.
  • You just installed a garbage disposal and the dishwasher stopped draining.

Call 908-873-6686.

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Mike Holt
About the author

Michael Holt

Owner and operator of Plumbing Doctor, NJ Master Plumber (Lic. #36BI01345600) and U.S. Marine Corps veteran.

More about Mike

FAQ

Questions we get about this

Don't see your question? Call us and ask.

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Why is there standing water in the bottom of my dishwasher?

The water can't get out. The most common causes are a clogged filter, a full or clogged garbage disposal, a kinked drain hose, a clogged air gap or a clog in the kitchen drain line. A small puddle around the filter area is normal in many dishwashers. An inch or more is not.

Can a clogged kitchen sink stop the dishwasher from draining?

Yes. Most dishwashers drain into the same pipe as the kitchen sink, usually through the garbage disposal. If that pipe is clogged, the dishwasher has nowhere to send its water. If both are slow, call a plumber for drain cleaning.

Should I call a plumber or an appliance repair company?

Call a plumber if the sink drains slowly too, if water backs up into the sink, if water spills from an air gap or if there's a leak under the sink. Call an appliance technician if the sink drains fine, the hose is clear and the dishwasher still won't pump out, or if it shows an error code or hums without draining. That can point to the dishwasher's drain pump.

Can I pour drain cleaner into the dishwasher?

No. Chemical drain cleaner can damage the dishwasher's seals and pump, and it can splash back at you when you open the door. Clean the filter by hand instead.

Why did my dishwasher stop draining right after a new garbage disposal went in?

New disposals come with a plastic knockout plug inside the dishwasher inlet. If nobody knocked it out during installation, the dishwasher can't drain into the disposal. Call us or your installer to check it. It means disconnecting the power and taking the drain hose off.

Leaking pipe right now?

Shut off the water first if you can reach the valve safely, then call us, day or night.

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Outside regular hours and on holidays, emergency service requires a $250 upfront emergency fee. When paid, the standard $49 service fee is waived. During regular hours there is no emergency fee. Additional repairs are quoted before work begins. We respond immediately upon contact; dispatch and arrival depend on availability and location.

Do this now

  1. Shut the main valve. Usually where the water line enters, near the meter.
  2. Stay clear of electricity. Don't enter standing water or touch electrical controls near the leak.
  3. Open a low faucet to drain the pipes and take pressure off the leak.
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