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4.9 stars, 174 Google reviews · NJ Master Plumber Lic. #36BI01345600

How to Find an Honest Plumber in Central New Jersey: 7 Steps

By Mike Holt, NJ Master Plumber · November 1, 2026 · 3 min read · Updated November 1, 2026

Quick answer

To find an honest plumber, look up the master plumber license, ask how they charge before anyone drives out, and read reviews that describe real jobs. Then ask them to show you the problem, ask what isn't worth fixing and get the price in writing before work starts. For a big replacement, get a second opinion.

Difficulty
Easy
Time
About 15 minutes of checking
You need
A phone and the plumber's license number

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Rather not risk it? A licensed plumber can handle this for you, with written upfront flat-rate pricing options before any work starts.

Water leaking right now? Shut off the main water valve if you can reach it safely, then call us. 908-873-6686

Most people can't tell a fair plumbing quote from an inflated one, and they usually have to decide with a problem in front of them. You don't need to know plumbing to judge a plumber, though. These seven steps take about 15 minutes and show you how a company treats people before you let it in the house.

How to find an honest plumber

Step 1: Look up the license

Ask for the New Jersey master plumber license number, then look it up on the NJ Division of Consumer Affairs license verification site. An honest company gives you the number right away and usually prints it on its website, estimates and invoices. Ours is Lic. #36BI01345600.

Step 2: Ask how they charge before anyone drives out

Ask what the service call costs, whether it's waived if you go ahead, and whether any emergency fee applies. You should get a clear answer on the phone. Vague answers here tend to turn into surprises on the invoice.

Step 3: Read reviews for specifics

Skip past the star rating and look for reviews that describe a real job. Useful ones mention that the plumber explained things, that the price matched the quote, or that they advised against a repair. Look for recent reviews too, and see how the company answers an unhappy customer.

Step 4: Ask them to show you the problem

Worn old faucet cartridge beside a new one on a drop cloth

When the problem can be seen safely, ask the plumber to point it out or show you a photo. Ask to see the old part after it's replaced. If the problem is hidden, ask how they'll find it and what finding it costs.

Step 5: Ask what's not worth fixing

This is the most useful question on the list: "Is there anything here you wouldn't bother fixing?" Also ask what happens if you wait. An honest plumber will separate what's urgent from what can wait, and will sometimes talk you out of spending money.

Step 6: Get the price in writing before work starts

Clipboard with a printed service estimate on a kitchen counter next to a tape measure and a pipe wrench

Ask for the price in writing, with what's included and what could change it. If something hidden turns up once the work begins, you should hear about it and approve the new price before they continue.

Step 7: Get a second opinion on big jobs

Two written quotes side by side on a kitchen table

For a big replacement, it's reasonable to get a second written quote unless water is flooding the home or something is unsafe. Compare what each quote covers along with the total. Our article on low plumbing bids explains what a cheap quote often leaves out.

What are the warning signs of a dishonest plumber?

  • They won't give you a license number, or they get vague when you ask for it.
  • They won't say how they charge until they're in your house.
  • They push you to decide right now when nothing is flooding or unsafe.
  • They jump straight to replacement and can't explain why a repair won't work.
  • The price is verbal only, or it changes after the work with no conversation.
  • Their reviews are a burst of vague praise with no real jobs described.

One of these doesn't prove anything. If you see several, call someone else.

What do our customers say?

You can judge us the same way. Here's what two customers wrote on Google:

"They tell me what is worth doing or not doing, and won't try to upcharge me." Hazim A.

"Mike works quickly and is transparent with pricing. He's trustworthy, reliable and brings his own shoe covers." Naomi H.

Read more in our selected reviews. Plumbing Doctor is a veteran-owned company in Somerset, NJ, owned by NJ Master Plumber Mike Holt, with 25 years in the trade. The $49 service call is waived if you go ahead with the work. Written upfront flat-rate pricing options. You choose. Call 908-873-6686, and for more on hiring, see how to choose a plumber.

Keep this guideFor the next time something leaks

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Stop and call us if

  • You have a quote for a big replacement and want a second opinion.
  • A plumber won't explain the problem or put the price in writing.
  • You need a licensed plumber in Central New Jersey. Contact us to confirm whether your job site is within our current service area.

Call 908-873-6686.

Need a licensed plumber?Written upfront flat-rate pricing options. You choose. We respond immediately to calls and online inquiries. Same-day appointments may be available, subject to technician availability and scheduling.
Mike Holt
About the author

Michael Holt

Owner and operator of Plumbing Doctor, NJ Master Plumber (Lic. #36BI01345600) and U.S. Marine Corps veteran.

More about Mike

FAQ

Questions we get about this

Don't see your question? Call us and ask.

Call 908-873-6686
What makes a plumber honest?

An honest plumber shows you the problem, explains your options and tells you when a repair isn't worth doing. You see the price before work starts, and any change to it comes to you first.

How do I find a reliable plumber near me?

Start with reviews that describe real jobs and mention showing up and communicating. Then check the license and call. How clearly they answer your questions on that first call tells you a lot.

How can I tell if a plumber is overcharging me?

Ask what the price includes and what could change it, and ask to see the worn part or the problem. For a big job, get a second written quote and compare what each one covers. The lowest number isn't always the better deal, because it may leave things out.

Is it OK to get a second opinion from another plumber?

Yes, especially for a big replacement. An honest plumber won't mind. If someone pressures you to decide on the spot when nothing is flooding or unsafe, take that as a warning.

Should a plumber show me the problem?

Yes, when it can be seen safely. They can point it out, show you a photo or show you the old part. If the problem can't be seen, ask how they plan to find it and what that costs before they start.

Leaking pipe right now?

Shut off the water first if you can reach the valve safely, then call us, day or night.

908-873-6686

Outside regular hours and on holidays, emergency service requires a $250 upfront emergency fee. When paid, the standard $49 service fee is waived. During regular hours there is no emergency fee. Additional repairs are quoted before work begins. We respond immediately upon contact; dispatch and arrival depend on availability and location.

Do this now

  1. Shut the main valve. Usually where the water line enters, near the meter.
  2. Stay clear of electricity. Don't enter standing water or touch electrical controls near the leak.
  3. Open a low faucet to drain the pipes and take pressure off the leak.
Selected Google reviews

What neighbors say

Excellent4.9 from 174 reviews on Google
Richard F.Google review
★★★★★

Had backup and they came out in half hour on a Sunday and got the blockage resolved. They cleaned up after themselves. Very very professional people.

Lisa L.Google review
★★★★★

Honest, reliable and they do a great job. I highly recommend plumbing doctor services.

Felicia T.Google review
★★★★★

Mike is awesome, knowledgeable, thorough and friendly! Overall great and expedient experience!

John G.Google review
★★★★★

Excellent service and very knowledgeable. I definitely recommend them.

JoeGoogle review
★★★★★

Very knowledgeable, attention to detail, extremely neat and organized. We highly recommend Plumbing Doctor.

Naomi H.Google review
★★★★★

Mike works quickly and is transparent with pricing. He's trustworthy, reliable and brings his own shoe covers.

Hazim A.Google review
★★★★★

They tell me what is worth doing or not doing, and won't try to upcharge me. The work is always great. They are my go-to!

Kevin C.Google review
★★★★★

Found my outdoor cleanout that was covered up for years and no other company could find! … They use drop cloths and clean up when they are done.

Read all 174 reviews on Google · Leave us a review

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